Overview

VigorIPPBX 3510 IP PBX The VigorIPPBX 3510 is a combined IP PBX and router/firewall. As an IP PBX It offers a complete replacement to the traditional office phone system and analogue or ISDN lines. It also provides integration with legacy systems and lines with optional analogue/ISDN modules, creating a true hybrid system. An IP-PBX uses your existing network (LAN) and the Internet to provide company-wide telephony, using VoIP technology instead of regular phone lines or a traditional PBX. This can save hugely on line rental, provides vast flexibility, reduces call costs, maintenance and increases efficiency. Phones can be placed anywhere in your office, or around the world to provide one seamless phone network for your business. As a Firewall/Router, the VigorIPPBX 3510 provides DrayTek's renowned security and flexibility for your network's Internet connectivity, together with dual-WAN ports for load-balancing or Internet failover. You can connect to any Ethernet-based Internet feed. For ADSL connectivity, just add DrayTek's Vigor 120 ADSL Modem. If you are adding the VigorIPPBX 3510 onto existing infrastructure, you can just use the PBX facilities without the router/firewall functionality.

In a pure IP environment, the VigorIPPBX 3510 is installed onto your LAN together with IP telephones, such as the VigorPhone 350. All devices are connected over your LAN using your existing Ethernet network connections. The Vigor 3510 PBX can support up to 100 extensions - local or remote. As it uses your regular network, you don't need special extension wiring - just your existing Ethernet switch with adequate ports (assuming you are using IP phones). A traditional PBX with 50 extensions would take up a whole cabinet and need a lot of wiring! Once installed, all extensions call call each other of course and calls can be transferred, diverted and all other normal features of a PBX. Extensions do not have to be local (in the same office as the iPBX) - they can be anywhere in the world, and still be seamless so that calls can be made between to transferred to extensions whether they are local or remote. Similarly, incoming calls can be routed to any extensions, whether they are local or distributed in many remote locations - anywhere with an Internet connection.

If you require analogue extensions (regular non-IP telephones or equipment) then the VigorIPPBX 3510 can be expanded with optional modules or if you need even more, 24 analogue phone extensions with the DrayTek VigorTalk ATA-24SH. Analogue extensions are useful for legacy equipment, lower cost extensions or where you don't want the risk of loss or damage to an IP phone. You can also integrate the PBX with existing analogue phone lines with optional plug-in modules. See the section on modules for more information.

Voicemail can be enabled on any extensions to take messages when the phone is not answered or busy and the message can be emailed to the extension owner, or they can pick it up from their phone when they return. Other features include an IVR (Automated Voice Response) attendant so that your incoming calls can be answered by a recorded voice and the caller can choose their department or person by entering the menu items you have set up (e.g. press '2' for sales). You can also ouse it to provide common information such as opening hours or location details. There is no additional licencing for the IVR or voicemail facility (i.e. all extensions can use it as standard).

For the connection to the regular PSTN (calls to and from the PSTN) - the public telephone network, you need an ITSP (Internet Telephone Service Provider) who can provide you with a 'SIP Trunk', such as DrayTEL. Then, when your users need to make an external call, the iPBX can route automatically via the ITSP gateway on the Internet. The ITSP will also provide you with incoming phone numbers to receive calls. Those calls are routed into your VigorIPPBX 2820 which then passes to the appropriate telephones (extensions). For a PBX requiring multiple call capacity, your ITSP should provide enough concurrent voice channels on the SIP Trunk. DrayTEL's own trunk packages are explained here.

You can see an example implementation of the VigorIPPBX 3510 in this diagram.

For some additional diagrams and explanations of PBX theory, see the VigorIPPBX 2820 page and also our PBX Microsite.

Virtual Fax Facility - Paperless send and receive

Although Email overtook fax as the standard business written communication tool some years ago, a lot of companies still do use fax. For sending something that is a physical printed sheet, it is still useful, however once digitized, it's more useful to stay in electronic form. The DrayTek virtual fax facility lets you dedicate one of your incoming numbers (DDIs), whether it's via the PSTN (ISDN or FXO port) or through your VoIP/ISP provider and that becomes your fax number. Any faxes received are emails directly to your allocated user (set up on the PBX). You can also send faxes, by transferring them to the Vigor IP PBX using the 'Smart Fax Agent' which lets you write a cover note and enter the recipient's fax number. The PBX stores the fax (up to 50 pages) on a USB memory stick/key and then transmits it to the recipient's fax machine.

DrayTek IP PBX Model Comparison

	VigorIPPBX 2820	VigorIPPBX 3510
WAN1	ADSL	Ethernet
WAN2	Ethernet/3G	Ethernet/3G
Max. Total Extensions	30	100
Max FXO (Analogue Trunk Ports) Ports	1	8
Max FXS (Analogue Extension) Ports	1	8
Max SIP Registrars	6	6
Max Concurrent External Calls	20	32
Max ISDN Line Interfaces	2	8
Max ISDN B Channels	2	16
Rack Mountable	Option	Yes
Housing	ABS	Metal
The IPPBX3510 requires expansion modules for FXS, FXO and ISDN ports. Ports are standard on VigorIPPBX 2820 All figures stated are maximum; check for valid combinations of modules. 3G Operation requires a compatible USB 3G Modem ('dongle')

PSTN Modules

PSTN Expansion Modules

The Vigor IPPBX 3510 primarily uses a VoIP Trunk for its connectivity to the PSTN, and IP phones on users' desks. there will be many situations, however, where you have legacy equipment or lines already installed which you wish to continue to use, either temporarily or indefinitely even once the IPPBX is installed. The PSTN module slots on the Vigoro IPPBX 3510 allow you to do that - providing connectivity for analogue lines, analogue extensions, ISDN lines and ISDN PBXs.

Analogue FXS Module The FXO module provides 4 ports for connection of up to four analogue phones. Each phone is then an additional extension on the PBX, with its own extension number, voice mailbox etc, just like your IP extensions. Instead of a phone, you can connect these FXS ports to the trunk inputs of an existing analogue PBX. That would provide VoIP integration with your existing PBX if you're not ready to replace it just yet.	Part No. FXS4P
Analogue FXO Module The FXO module provides four inputs for analogue (POTS) lines. This allows integration of your existing phone lines into the Vigor IPPBX3510. You then can continue to use your analogue lines, but also enjoy the advanced features of the Vigor IPPBX and deploy IP extensions. This is a true hybrid solution for legacy systems. Incoming calls on analogue lines or VoIP can be distributed to extensions exactly as you wish, and outgoing calls made over analogue line or your VoIP trunk according to your own preferences.	Part No. FXO4P
ISDN 'TE' Module This module has 4 ISDN interfaces which can be connected to standard ISDN2e (BRI) lines providing up to 8 voice channels per module. This allows full integration of your existing ISDN lines into the IPPBX deployment. Incoming calls on ISDN or VoIP can be distributed to extensions exactly as you wish, and outgoing calls made over ISDN or your VoIP trunk according to your own preferences.	Part No. TE4P
ISDN TE/S0 Module This module provides two switchable TE/S0 ports and two fixed S0 ports. The S0 ports (sometimes called NT ports) )are for connection to an existing ISDN PBX trunk port (input). This is useful where you do not wish to replace your existing ISDN PBX yet but want to have the benefits of VoIP. You can also connect ISDN phones to the S0 ports. The two switchable TE/S0 ports can be set to be either S0 or TE mode so the module can provide either 2 S0 + 2TE ports, or four S0 ports. When the two switchable S0/TE ports are set to TE mode, they are for connection to ISDN2e lines (as per fixed TE module above).	Part No. N22P

Note : The function of each port is fixed so ensure that you are always ordering and using the right module/port for the right purpose. Modules and/or your connected equipment could be damaged by using to wrong module or port types.

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Installation Examples

FXS Module (Part No. FXS4P) Provides 4 analogue extensions	FXO Module (Part No. FXO4P) Connects 4 analogue trunks
ISDN Module(Part No. TE4P) Connect 4 ISDN2e BRI lines (8 Channels)

Extensions

Extensions, Groups & Voicemail

The VigorIPBX 3510 supports up to 100 active/live extensions (extensions logged into the system). Each extension can be used for an IP desk phone (such as the VigorPhone 350, shown on the right), an analogue extension (either from a slide-in module or on the VigorTalk ATA-24) or some other SIP-compatible VoIP device. The extensions can be on the same LAN as the IP PBX in your office or remote, in another office or someone's home. All extensions can call each other and transfer calls between each other whether they are local or at a remote location. Extensions can also be part of a group, so that calling the 'group' number will call all extensions who are members of the group. This is ideal for departmental usage, for example you can put a call through to the 'sales department' group and all of their phones will ring, so anyone in that department can answer the call. Individual extensions all have their own voicemail (answerphone) facility. You can record your own message and then callers' messages can be listened to when you return to the office, or emailed to you wherever you might be. Using a phone like the VigorPhone 350, the MWI (Message Waiting Indicator) light flashes so you can tell when there is a message waiting. You can also set your extension to divert to another extension or group if not answered within a certain time.

Auto-Attendant

Auto-Attendant (IVR)

The Auto-Attendant can answer your incoming calls and direct your caller to the correct department without any operator/receptionist intervention. You can record your own messages and set up the destinations of each selection, whether it's a group, individual extension or even a remote user. The caller can also dial extensions directly if they know the person's extension number. If the caller's selected department or person is busy, they can be put through to voicemail or placed in a queue, awaiting the next available person in that group. The auto-attendant can also be used to give out frequently requested information such as your address, opening hours or travel directions, saving your staff much time from this repetitive task. For out of hours periods, a different message can be automatcially played, perhaps telling the caller of your opening hours and alternative numbers to call or other resources available in the meantime (for example web addresses). To hear an example, click here.

Specification

VigorIPPBX 3510 Detailed Specification

• Physical Interfaces:
  • LAN Ports : 3 X 10/100BaseT Ethernet
  • WAN Port : 1 X 10/100Base-T Ethernet
  • Switchable LAN4/WAN2 Port : 1 X 10/100Base-T Ethernet
  • USB Port for 3G Cellular Modem or Printer
  • Optional PSTN Modules (max 2)
    • 4 Analogue Line Ports (FXO) - Connect to analogue phone lines
    • 4 Analogue Extension Ports (FXS) - Connect to analogue phones
    • 4 ISDN BRI Busses (4 x TE Ports)
    • 4 ISDN BRI Busses (2 x TE / 2 x NT)
• IP PBX Features:
  • Up to 100 registered extensions (user accounts) - local or remote
  • Registration and authentication
  • BLF (Busy-lamp Field)
  • Hunting Group
  • IVR (Interactive Voice Menus for callers)
  • Calendar
  • Dial Plan (Phone Book)
  • Digit Map (Configurable dialling rules)
  • Session Monitor
  • Call Detail Records
  • DID
  • Extension privilege assign
  • PIN code control
  • Call barring, calling routing, call pickup
  • In/Outbond call through ISDN-TE interface
  • User-defined prompts
  • Automated attendant (IVR)
  • Voicemail for each extension
  • Voicemail message to email
  • MWI (Message Waiting Indicator)
  • Music on Hold
• VoIP Protocols:
  • SIP, RTP/ RTCP
  • SRTP/ZRTP for VoIP Encryption
  • Up to 6 simultaneous SIP registrars (trunks)
  • G.168 line echo-cancellation
  • Automatic gain control
  • Jitter buffer (180ms)
  • Voice codecs : G.711, G.723.1, G.726,VAD/CNG, iLBC*
  • DTMF tone : Inband / Outband (RFC-2833)/ SIP Info
  • FAX/Modem support : Tone detection / G.711 pass-through / T.38* for FAX
• TR-069 & TR-104 management
• Operating Requirements:
  • Rack Mountable (brackets included)
  • Temperature Operating : 0°C ~ 45°C
  • Storage : -25°C ~ 70°C
  • Humidity 10% ~ 90% (non-condensing)
  • Weight : 1.2Kg
  • Power Consumption:
  • Dimensions: ( mm )
  • Warranty : Two (2) Years RTB
  • Power Requirements : 220-240VAC

VigorIPPBX 3510 - Firewall/Router Features

• Dual Ethernet WAN ports:
  • Load-Balancing & Failover (across the WAN ports)
  • QoS Features:
    • Traffic Shaping
    • Bandwidth Reservation (Priority percentage)
    • 4 Priority Levels (inbound/outbound)
    • Session/Bandwidth Limitation based on IP Address
    • Packet Size Control
    • DiffServ CodePoint Classifying
    • Bandwidth Borrowing
    • User-defined class-based rules to allow great flexibility
• Firewall Features:
  • Stateful Packet Inspection
  • NAT (Network Address Translation)
  • Multi-NAT - Set one-to-one relationships with your public & private IP pools
  • Port Redirection / Open Ports Forwarding (with ranges)
  • Policy-Based IP Packet Filter
  • DoS/DDoS Protection
  • IP Address Anti-Spoofing
  • Object-Based Firewall
  • Bind-IP-to-MAC Address and prohibit unrecognised clients
  • Notification - By email or syslog
• DNS Cache/Proxy & DHCP Client/Server/Relay
• NTP Client for time-setting of scheduled events
• Management : Via Web (http/https) or Telnet/SSH
• VPN Support:
  • Up to 32 Simultaneous VPN Tunnels
  • Single Teleworker or LAN-to-LAN Connections
  • NAT-T (NAT Traversal) allows VPN over routers without VPN passthrough
  • PKI Certificates
  • IKE authentication : Pre-shared key; IKE phase 1 agressive/standard modes & phase 2 selectable lifetimes.
  • Authentication : Hardware-based MD5, SHA-1
  • Encryption : MPPE and hardware-based AES/DES/3DES
  • Radius Client (for PPTP remote dial-in)
  • DHCP over IPSec
  • DPD (Dead Peer Detection) - Detects and terminates dead connections
  • No per-user/site licencing required
  • Interoperability : Compatible with all other leading 3rd party vendor VPN devices
• Web Content Filtering:
  • URL Keyword Blocking : Whitelist and Blacklist
  • Block Java, Cookies, ActiveX content
  • Block http download of specific file types : Compressed Files, Executable Multimedia
  • Block P2P (Peer-to-Peer) Software
  • Block Instant Messaging Software
  • Categoric Web Filtering (Subscription Service) - Block all sites in specific categories
  • Block Web Site access by IP Address (thus allow URLs only)
  • Time Scheduling - Set times when the filtering operates (office hours, school hours etc.)

PDF Datasheet

PDF Datasheet